Abay Insurance selects InfoIns Software Suite for its Core Operations

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Posted on 18 April 2017
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Ethiopian based Abay Insurance S.C has selected InfoIns Software Solution to streamline its Core Operations


Colombo and Addis Ababa – April 18th, 2017

Informatics International Limited, a leadingsoftware solution provider for the insurance industry has partnered with Abay Insurance S.C of Ethiopia to supply, install and maintain an integrated General and Health Insurance Software System.

AbayInsurance, one of the leading insurance providers in Ethiopia, has been in operation for the last 6+ years and has been rapidly growing their business turnover and profitability. Thus, going for a world class software system to support the business growth and future vision has been of paramount importance for the Abay Insurance management team. Through an extensive search for a solution that covers the entire requirement of the company’s end-to-end processes in a modernand cost-efficient platform (via an international tendering process), Abay Insurance has chosen the InfoIns Software Suite of Informatics. The InfoIns suite of software solutions has evolved over the last 15 plus years catering to the global needs of insurance customers with its world class features and best practices in deployment. The thorough evaluation process comprised of a detail RFP and tendering process, extensive multi day demonstrations of the system in Ethiopia and visiting the Informatics Research & Development center in Sri Lanka as well as InfoIns customers in two countries. 

The tried, tested and proven deployment methodologies practiced by Informatics in other customer sites in the Asian and African region will be used when deploying the solution in Abay Insurance to create the best results and deliver tangible and visible benefits within the established timelines. Further, the solution will be leveraging on modern and innovative technology solutions to accelerate the firm’s efficiency, competitiveness, brand and reputation while providing the highest quality in customer experience.


About Abay Insurance S.C

Abay Insurance S.C. was established in July 2010 in accordance with the licensing and supervision of insurance business proclamation in Ethiopia. Currently, the company is providing General and Long Term (Life Assurance) services in 23 branch offices that operate in different regions of the country. The company has registered a remarkable growth since establishment and has managed to build sustainable and fruitful business relationships with various types of clients in multitude of areas. The company has a strong financial base and has created a meaningful network with global partners including prominent reinsurer’s that would easily manage risks of any quantum.

Abay Insurance S.C. promotes societal marketing and they strive to implement it by introducing insurance products demanded by lower income groups in society. The company is still envisaging and investing a lot on product development taking into consideration the unsatisfied needs of its customers and the society at large. The company is also well known for its community services and has contributed to various events giving a positive commitment for the overall wellness of society. Throughout the years of service, the company has gained a considerable loyalty and trust from its customers which it has cherished to strive more at all times. For more information, please visit



About InfoIns & Informatics

 InfoIns is a fully integrated software suite designed and developed by Informatics to streamline the business processes across the entire policy lifecycle of insurance companies of all sizes. From General, Health to Micro Insurance, the solution offers a comprehensive product portfolio, which includes Motor, Fire, Marine, Health, Crop and Travel insurance to name a few.  The web enabled, fully fledged InfoIns solution supports all major steps of insurance business processes encompassing underwriting, sales & marketing, receipting, claims, reinsurance, payments and finance. This application enhances the level of customer service and assists all stakeholders in the process; be it underwriters, assessors, cashiers, authorization officers, agents, brokers, etc. It further provides timely information to the middle and top management for strategic decision-making and also increases the company’s ROI by supporting the continuous business growth for its customers. The InfoIns Software Team is part of a leading ICT conglomerate in the Asia Pacific region – Informatics. With a team of 500+ professionals Informatics is a trusted, reliable and a leading IT partner with a 30+ year track record in delivering over 100 projects in more than 15 countries for Insurance, Telecommunication & E-Government Industries. Through the successful execution of projects at leading insurance companies, the InfoIns suite has evolved as a mature product over the last 15 years with optimal features and functionalities catering to the global needs of the industry.  For more information, please visit 

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