Insurance companies are adopting new technologies to reduce claim processing time and to increase customer satisfaction. Drones, also known as UAV (Unmanned Aerial Vehicles), are one such tool that Insurers are increasingly utilizing to process damage claims by assisting in the inspection process. For example, roof damages caused by fire, wind, or hail can be easily identified using drones. This also allows for a quicker turnaround time on the inspection processes and a faster payment on claims.
How can drones provide a competitive edge for your company in the Insurance Industry?
Utilizing drones for insurance inspections makes the job easier and faster than using human resources.
Today, drones are impacting everyday life:
In agriculture, where drones have been revolutionizing the farming industry by allowing farmers to get a bird’s eye view of crops to detect subtle changes that are not apparent when looking at crops from the ground level. This allows for fast identification of issues and disaster management.
In engineering and construction, companies are using drones to scout large construction sites for things ranging from health and safety to progress to regular maintenance.
In the health industry, hospitals are utilizing drones to deliver donor organs faster to patients in need.
Television and film studios have capitalized on drone technology for a long time to capture bird’s eye views or inaccessible shots previously unseen to thrill us even more.
What are the Benefits of using a drone in the insurance industry?
The small size of a drone makes it easy to use in an instance of a restricted or unsafe situation. As mentioned before, roof damage inspections are a challenge that insurance companies face due to their danger to humans doing the inspection. Utilizing a drone instead can be safe as well as cost-effective.
Drones can successfully capture images clearly, and a drone’s camera can be equipped with special lenses to detect problems that are not easily visible to the human eye.
Specific issues may also be more accessible to spot from the air than from the ground, and it is further helpful in a situation where the area to be covered is large (for example in an instance of a large warehouse/ property/land).
Drones are also useful in post-disaster claims inspections such as floods and earthquakes, where a drone camera can effectively and smoothly capture the images and data to be gathered.
Boiler inspections also can manipulate by using a drone.
Periodic inspections of boilers and pressure vessels are required by law in certain regions. Commercial boilers can be several stories high. They are arduous to inspect because of their size and dark interior. Drones make the inspection process easier, more expeditious, and safer by eliminating the need for both scaffoldings and humans inside the boiler.
The manipulation of a drone can be done remotely, allowing the insurer to get clear and sufficient data required to process the claim effectively.
Conclusion
A drone is a valuable tool that can collect data inaccessible or dangerous to humans. It is a fully autonomous system that improves safety, reduces lost adjustment expenses, and helps deliver a more accurate risk assessment.
