Privacy and policies of using technology in the insurance industry
  1. Home
  2. News & Events
  3. News
  4. Privacy and policies of using technology in the insurance industry
Privacy and policies of using technology in the insurance industry

Share our post

Technological advancements in the insurance industry will ultimately lead to changes in the regulatory landscape. New technologies are creating novel ways to assess, manage and price risk, reduce costs, and ultimately expand insurability. In essence, these innovations will reinvent the insurance industry.
The digital revolution has disrupted the business environment in all sectors, including insurance, that uses technology and customer data to create big data solutions automated algorithm-based decision-making platforms that will be future regulatory regime.
Consumer data can be used to discover past health problems and customer behavioural trends. While the legislation around individual data is increasing technological advancement and the, growing amounts of unprecedented digital consumer information, will continue to pose additional challenges for insurers and insurance providers.

Data Technology

With the proliferation of data in the 21st century, innovations have evolved to store, manage, and use data in new ways, aided by massive computing power and speed improvements. Cloud storage and software-as-a-service (SaaS) technologies have lowered data storage costs and increased computing capacity substantially.
Data is analyzed in new ways using AI, machine learning (ML), and natural language processing (NLP) techniques to extract new insights. Blockchain technology generates shared immutable records.
This reduces transaction processing errors and improves process and organizational performance. Many of these innovations are widely used in the insurance industry.
All these technology techniques are currently being used in the insurance industry all over the world and the industry regulators face both challenges and opportunities as a result of this.
Insurer company employees can be educated about various risks using technology. Employees can use simple technologies to report accidents and injuries more quickly, as well as file workers’ compensation claims. It can be used to manage workers’ compensation and other types of commercial insurance claims.

Data Use

Data technologies are reliant on large volumes of data. Therefore, by encouraging customers to opt-in to telematics, wearables, and other Internet of Things (IoT) systems, insurers are generating and gathering data. IoT devices collect data about an insured activity, such physical activities can be used by the insurers to identify or to predict events that may occur in future with a certain degree of probability.
Insurers also use publicly available data from government departments, Geographic Information Systems (GIS), and social media.
data sources, insurance companies use such as Third-party marketing databases, electronic health records (EHRs), Biometric data from wearable devices, social networking sites, Behavioral and lifestyle data.

Effect of privacy and policy

Privacy and data protection legislation should be strictly controlled in the case of big data and data analytics by insurers, and the extremely unethical use of data should be thoroughly reviewed. In addition, when notification requirements for data breaches are introduced, insurers will need to ensure that databases can support this requirement.
On the other hand, notification requirements are also likely to assist the development of standalone cyber insurance markets. Unless the data exporter has created a legitimate data transfer procedure, or the data exporter is in an Adequate Jurisdiction.
To be deemed an Adequate Jurisdiction, the jurisdiction must meet the Directive’s requirements, which include fundamental rule of law and legal protection of human rights, public authorities’ access to transferred data, effective and functioning data protection agencies (DPAs), international commitments, and other obligations concerning the protection of personal data.
Insurers are expected to gather, handle, and process all data under their control with adequate consent and adequate methods.


Data privacy laws to identify ways to work together to enhance consumer protections for InsurTech have deployed. Also using the best and enhanced technology to fulfil your daily business operation bring more and more results.

As Informatics, we are always available to assist with your insurance software needs and instructions. We provide end-to-end software solutions and systems for insurance companies, helping them provide timely, customer-centric decisions. We also specialize in banking system software and infrastructure solutions. Contact us today for inquiries!


Written by Siththy Waseema